We, humans, have a system of checking and evaluating everything. Don’t you at the end of the day recount the happenings of the entire day? Some memories make you smile, some cringe with regret and some events make you want to get back to the next day with improved vigour or techniques. We are constantly evaluating and improving as a human race. And this process of evaluating is applied by us to the things we do and the business we conduct.
There are a number of benefits of evaluating business processes as well as the products made out of those businesses. In technical terms the process of evaluating, assessing and examining products and their procedure is termed as auditing. The word ‘auditing’ usually makes you think of financial examination and assessment. But audits can be other than financial as well, known as quality auditing.
What does quality audit refer to?
Auditing for the quality refers to examining if the processes used to make a product, the product itself and the quality and standards are met. The quality audit checks for the goals of the company and how, what and where these goals are met. The audit also examines whether government directives, standard protocols and procedures are followed while making the product. Most medium and large sized companies look to train their employees with a diploma quality auditing program.
Purpose and benefit of quality auditing
The objective of this is-
- In lead auditor training employees will be more equipped to implement procedures and processes that will result in high quality products. This in turn will lead to greater levels of customer satisfaction. The consequences of which will be a positive effect on the sales, branding and reputation of the company.
- If the employees are trained to conduct quality audit, they themselves will follow all the standard procedures and guidelines with complete knowledge about them and with the understanding of its implications.
- The training in quality auditing will help the company to identify any loopholes or any unethical procedures being carried out. Also, the identification of any negative impacts that are affecting the manufacturing process, the product itself or the sales or any related field is possible due to auditing. The subsequent rectification steps can be thus be applied to the targeted area only. Thus, spotting of likely problems and troubleshooting of them becomes manageable due to the auditing.
Thus, the overall objective is being consistent with the goals of the company, and to follow high standards of quality and protocols to meet these goals. It also ensures delivery of products that meet your objectives as well as those of the customer is achieved by carrying out regular quality auditing.